An Ombudsman advocates for the rights of all residents in a personal care home, nursing homes, long-term care facilities, and adult daily living center.

What does an Ombudsman do?

• Investigates and resolves complaints made by self or on behalf of older persons living in long-term care facilities or receiving long-term care service in their homes.

• Educates residents and their families about right, procedures, and community resources.

• Empowers residents by helping build advocacy, communication, and negotiation skills.

• Develop long-term care supports including resident and family councils

What types of issues can an Ombudsman help resolve?

• Discharge/Transfer from a facility

• Long-Term Care service disruption or termination

• Quality of Care and Quality of Life concerns

Eligibility:

• Our program serves Clarion County

• Ombudsman services are confidential and free

Clarion County Ombudsman Contact Information:

Annabelle Bobby

abobby@clarionaaa.org

Jean Baumcartz - Supervisor

jbaumcartz@clarionaaa.org

Office: (814)226-4640

Mobile: (814) 229-8753